Card Services

Credit Card Machine

Business Debit Card

An easy, convenient way to get cash at ATMs or pay for purchases - accepted anywhere that accepts Mastercard.

Ask for a Business Debit Card when you open your account. Available to any signer on your account.

Make payments through Apple Pay, Google Pay, and Samsung Pay with Mobile Payment.

Click here for best debit card practices and fraud protection

Travel Alerts

To ensure transactions are approved when you travel, please contact us ahead. Please notify us by calling, visiting one of our branches, or sending us a secure email through online banking with travel dates and the countries you will be visiting. This will help you avoid becoming a victim of increasing international fraudulent transactions. Whenever or wherever you travel, always remember to take more than one form of payment with you. If you have a transaction declined or denied on your Santa Cruz County Bank Debit Card please call us.

Security

Get the mobile app that lets you control card usage and spending on the go. Click here to learn about CardValet®.

After Hours Support for Lost/Stolen Cards

We have a dedicated line for after-hours assistance for debit card support call 844.368.1831 for the following assistance:

  • Lost/Stolen cards
  • Card replacement
  • Pin adjustments
  • Temporary limit increase
  • Transaction inquiries
  • Travel notifications

Or you can call 831.457.5000* during business hours and choose Option 1.

*Customer Service Hours:
Monday - Thursday: 8am - 5pm
Friday: 8am - 6pm

Account Updater Service

MasterCard requires all financial institutions to participate in an Account Updater Service (AUS), also known as MasterCard Automated Billing Updater. AUS will provide updates to merchants who maintain your card information on file, to process your preauthorized payments. Examples of these merchants include subscription services or utility companies, etc. This is only for Recurring Payment Merchants. This service will allow merchants to receive your updated card information, when you receive a new card for any reason (i.e. expired card, lost or stolen card, etc.) Santa Cruz County Bank is providing you the ability to opt-out of AUS should you choose not to participate. To opt-out please contact the Bank at ebanking@sccountybank.com or 831.457.5000.

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