Education Center - Personal Banking

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Click to try out our Online Demos for Individuals

 

 

 

Educational Product Videos for Individuals

My County Online Banking. 24 hour access to real time account information from the convenience of your personal computer. Watch Educational Video.

My County Online Bill Pay. The fast, easy and secure way to pay your bills. Watch Educational Video.

My County Mobile Banking. Secure access to your acount information right from your mobile phone. Watch Educational Video.

Mobile Wallet. Simple and safe way to pay with your mobile phone at over a million stores and within mobile apps.

Popmoney. The easiest way to send money to friend and family. Watch Educational Video.

CardValet. Turn your debit card 'on' or 'off' anytime.  Watch Educational Video.

eStatements. Fast. Simple. Secure. The better way to receive your monthly statements. Watch Educational Video.

Online Banking, Safety, and Identity Protection

Contact us immediately if you suspect fraud or identity theft on your accounts.

We encourage you to view the educational videos and read all the information and links provided below for your education and identity protection.

Please be aware of phishing schemes, phone scams, text messages and emails that may be fraudulent. In an effort to protect your identity and your accounts, Santa Cruz County Bank will never email you asking for account information. In addition, if you receive an email or text asking for any non-public information, please contact us immediately. Santa Cruz County Bank does not send unsolicited non-transactional text messages to our clients to request non-public personal information. If you receive an email or text asking for non-public information relating to your accounts with Santa Cruz County Bank, please disregard the message and report this to us immediately by calling 831.457.5000. If you receive a phone message from Santa Cruz County Bank requesting personal information, transaction information or account information, you can always verify with us the validity of the call by contacting us directly at 831.457.5000.

Identity Theft Protection. Simple steps for protecting your identity. Watch Educational Video.

 

FFIEC Consumer Guidance

Account Authentication Information for Online Banking
Download the PDF File

Account Authentication & Online Banking. If you use online or mobile banking, you will be interested to learn that six federal financial industry regulators teamed up recently to make your accounts more secure.

 

Online Banking, Data Security & You

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Download the PDF File

Lawmakers, regulators and the banking industry have forged substantive standards for safeguarding customer’s personal information.

FDIC

Watch our FDIC Video

FDIC coverage protects you against the loss of your deposits if an FDIC-insured bank or savings association fails. FDIC insurance is backed by the full faith and credit of the United States government.

FDIC Insurance Information:

What amount of insurance coverage do I have for my accounts?
The FDIC Standard Maximum Deposit Insurance Amount (SMDIA) for deposits is $250,000 per depositor per insured financial institution.

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