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Contact Information

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*Please remember: Do not include non-public information such as account numbers or Social Security numbers for security reasons. Santa Cruz County Bank will not ask you for your Social Security number, account information, passwords or PINs via email or social media.

For additional addresses and phone numbers of our various locations, please visit our Locations & Hours page.

After Hours Support for Lost/Stolen Cards

We have a dedicated line for after-hours assistance for debit card support call 844.368.1831 for the following assistance:

  • Lost/Stolen cards
  • Card replacement
  • Pin adjustments
  • Temporary limit increase
  • Transaction inquiries
  • Travel notifications

Or you can call 831.457.5000* during business hours and choose Option 1.

*Customer Service Hours:
Monday – Friday, 9am – 5pm

Additional Resources

Customer Service & Online Banking Help:

831.457.5000, option 1
Monday – Friday, 9am to 5pm

MyCounty Telebank:

831.457.5002
24 hour banking

Mailing Address:

Santa Cruz County Bank
P.O. Box 8426
Santa Cruz. CA 95061

SBA Lending:

831.462.8800
75 River Street, Santa Cruz. CA 95060

Bank Routing Number:

#121143736

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