My Business Mobile

Powerful financial management on the go.

Business doesn't stop just because you're away from the office, and some of those important financial decisions simply won't wait until you get back. My Business Mobile puts the power of financial management and supervision right into your hands... wherever you are, whenever you choose. Whether it's approving a transfer, making a bill payment or depositing checks, My Business Mobile allows you to manage your business finances from almost anywhere your business takes you.

My Business Mobile gives you secure, convenient access to:

Financial Management Tools: Review and Approve:
  • Bill pay
  • Check account balances
  • View recent transactions
  • Review transfers & payments
  • Review, change or cancel pending bill payments
  • ACH & Wire Transfers
  • Pending approval Alerts
  • Positive Pay exceptions to monitor for fraudent checks
Deposit your checks: Transfer Funds:
  • Remotely deposit checks
  • View check images
  • View deposit history
  • ACH
  • Wire
  • Loans
Strong Fraud Prevention: And more!
  • Multifactor authentication for secure login
  • Supports built-in smartphone identity technologies such as fingerprint and facial recognition

Fees:
Santa Cruz County Bank does not charge a fee for Mobile banking; however Message and Data rates may apply. Consult your service provider for details.

Take a moment to watch the video or the click-thru demo to see My Business Mobile in action.

Interactive Video Player

Click here for additional Q & A's.

Click here for security information

 

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My County Mobile Banking - Security

You can rest assured knowing that My County Mobile Banking from Santa Cruz County Bank provides the same level of enhanced security as Online Banking. Your personal information is protected by multiple layers of the latest in encryption and security technology. No sensitive data is stored on your mobile phone. Consider these tips to help stay safe and secure when you're banking with us on the go:

  • Keep your mobile device updated. It's a good idea to always update your device's operating system and applications. These updates can help you protect your device against new vulnerabilities.
  • Password protect your mobile device. Set your device to lock when it's not being used. This will help prevent someone from getting access to your personal data.
  • Only download apps from a trusted source. Fraudsters post links to fake apps to get malicious software on your device.
  • Install mobile security software on your device. This protects you against malicious software (malware) and computer viruses. You can find this software in your app store. If you have mobile security software installed on your device, make sure to keep it updated for better protection.
  • Install software to find and remotely wipe your mobile phone. This software can help you locate your phone via GPS or remotely wipe it. You can get software with these features from your app store.
  • Don't modify your phone's operating system. This is also known as jail breaking, which violates your device's warranty and exposes it to more security threats.

 

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My Business Mobile Q & A's

 

What is My Business Mobile?
My Business Mobile is our mobile service that brings business banking to your phone and allows you to monitor your account from your phone at any time.

What can I do with My Business Mobile?

  • Review transfers and payments
  • Approve transactions
  • Deposit checks on the go
  • And even help protect your company from fraud by reviewing Positive Pay exceptions
  • ACH & wire transactions

What phones are supported for My Business Mobile?
Apple iPhone® and all phones using the AndroidTM operating system are supported. The specific app for each operating system can be found at their respective app store.

Is My Business Mobile secure?
My Business Mobile uses state-of-the-art encryption and login security to protect your accounts. In addition, My Business Mobile applies all user permissions assigned in the online version of your business banking to mobile access.

How can I make a deposit using My Business Mobile?
If you have an iPhone® or AndroidTM smart phone, simply download the application. Then, log in. You'll key in the amount of the deposit, and take a picture of the front and back of the check. That's it! Within seconds of uploading the transaction, you'll receive a confirmation that the deposit was received successfully.

What types of checks can be processed through My Business Mobile?
All personal and business U.S. checks can be processed through My Business Mobile. Checks from Canada and other foreign countries, food stamps, savings bonds and poor image quality checks must be deposited traditionally.

When will deposits be posted into my account?
Deposits received electronically are processed similar to traditional paper deposits during the business day. Funds will normally available with 1 business day. Original checks should be stored for a minimum of 30 days after posting prior to being destroyed.

How do I prevent checks from being scanned and deposited twice?
The software has built-in duplicate detection tools that detect items already captured. If the software detects potential duplicate checks, an alert prompts you to make a decision about the items in question. Also endorse the back of the check with "For Mobile Deposit Only" as a precaution.

How do I know the image quality is acceptable?
The software has an Image Quality Assessment (IQA) tool that automatically identifies problems with the check image. If a problem is detected, you'll be asked to retake the photo.

Need Assistance?
If you have additional questions, contact Santa Cruz County Bank for assistance.
eBanking@sccountybank.com
831.457.5000*

*Customer Service Hours:
8am - 5pm, Monday - Thursday
8am - 6pm, Friday

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